Standard Delivery

Our standard delivery charge is £3.99 to the UK mainland and takes 3-5 working days if the item is in stock. This amount is only applied once per order, regardless of how many items you order or how many parcels we dispatch.

It will take approximately 2 additional days for delivery to Scottish Highlands and the following postcodes: AB1-99, BT1-99, DD8-11, GY1-99, HS1-99, IM1-99, IV1-23, 25-27, 30-32, 36, 40-56, JE1-99, KA27-28, KW1-3, 5-17, PA20-49, 60-78, PH19-26, 30-44, 49-50, PO30-41, TR21-25, ZE1-99.

Standard delivery is free when you spend £60 for a limited time only.

For heavier items further additional charges will be added at the checkout. Product-specific delivery information can be found on the delivery tab of every product.

Small items will arrive by Royal Mail, larger parcels will be delivered by our couriers weekdays between 7am and 5pm.

If you are not at home, the driver will either put the parcel in a secure place and post a card advising you where they have left it, or leave a card asking you to call the depot to arrange another delivery. If you prefer, we can deliver to your work address or a neighbour.
 

Next day delivery

Next day delivery is available to UK mainland addresses, if you place your order before 2pm Monday to Thursday. We do not deliver on Saturday or Sunday. Orders placed on Friday before 2pm will be delivered the following Monday. The cost is £8.99 and a signature is required for receipt.

This service is only available for UK mainland (excluding Scottish Highlands and the following postcodes: AB1-99, BT1-99, DD8-11, GY1-99, HS1-99, IM1-99, IV1-23, 25-27, 30-32, 36, 40-56, JE1-99, KA27-28, KW1-3, 5-17, PA20-49, 60-78, PH19-26, 30-44, 49-50, PO30-41, TR21-25, ZE1-99.)

Next day delivery is not available for personalised or made to order items.

Personalised delivery

Personalised orders can take 2-4 weeks. Next day delivery is not available on personalised products.

Personalised items are only able to be delivered to the UK mainland and exclude delivery to Scottish Highlands and the following postcodes: AB1-99, BT1-99, DD8-11, GY1-99, HS1-99, IM1-99, IV1-23, 25-27, 30-32, 36, 40-56, JE1-99, KA27-28, KW1-3, 5-17, PA20-49, 60-78, PH19-26, 30-44, 49-50, PO30-41, TR21-25, ZE1-99.
Overseas Delivery

For all overseas enquiries, please call  +044 333 240 6235.

We deliver worldwide by signed-for airmail and can take up to 10 working days.

Ireland: £6.99
Europe: £7.99
Rest of the world: £9.99

Outside of the EU, you may have to pay local import duties.

Delivery to an alternative address

If it is more convenient we can deliver to a different address e.g. your work.

The delivery note will not contain prices and we can also add your personal message. An order confirmation will be sent to your address.

Deliveries to multiple addresses

If you would like to have items sent to different addresses, please complete a separate order for each address. A separate delivery charge will be applied to each address.

Orders which contains items that are out of stock

When we receive an order, we will immediately dispatch all the items that are available from stock. Any remaining items are dispatched once they have all arrived in stock. This is to minimise the inconvenience of multiple parcel deliveries and to enable us to offer the facility of taking orders on out of stock items without extra charge. If you require any items on your order more urgently, please contact us by emailing service@piajewellery.com or by calling 0333 240 6238. NB. From early December we dispatch individual items as soon as they arrive into stock to ensure that Christmas gifts are received in good time.