Coronavirus update

Amid the developing Coronavirus outbreak, the health of both our customers and team members is our biggest priority. We are closely following Government advice and have increased our hygiene procedures across our head office and warehouse. Our warehouse remains operational. We are continuing to fulfil and deliver your orders with our team working split shifts to keep the warehouse running safely. Where possible, our customer service team is working from home, so will be answering phone calls and emails between the hours 9–5 only.

 

Based in the Lake District, our dedicated customer service team are always happy to help.

Email

We aim to respond to all e-mails within 48 hours excluding weekends and public holidays.

service@piajewellery.com
 

Call

For any customer service queries, please call 0333 240 6238. Calls to this number cost no more than a national rate call to a UK 01 or 02 number.
For all overseas enquiries, please call +44 (0) 333 240 6235.
To place an order over the phone, please call 0333 240 6236.

(Calls made from landline and mobile phones are charged at national landline rate. Please check your phone service provider for details.) UK residents only.
 

Christmas Opening Hours

Thursday 24th December

Friday 25th December

Saturday 26th December

Sunday 27th December

Monday 28th December

Tuesday 29th December

Wednesday 30th December

Thursday 31st December

Friday 1st January

Saturday 2nd January

Sunday 3rd January

9am - 1pm

Closed

Closed

Closed

Closed

9am - 6pm

9am - 6pm

9am - 6pm

Closed

9am - 5pm

Closed

Opening Hours

Monday - Friday

Saturday - Sunday

Bank Holidays

9am - 6pm

9am - 5pm

Closed

Live Chat

For a quick response to your query you can use our live chat service in the bottom corner of your browser. Please don't exit this page while using live chat because the chat will end.

Live Chat Opening Hours

Monday - Friday

Saturday

9am - 5pm

9am - 5pm

Post

Pia Jewellery
Keswick House
Branthwaite Road
Workington
Cumbria
CA14 4ED

 

We use Zoom FS to fulfil our orders. Some despatch correspondence may refer to them.