Based in Devon, our dedicated customer service team are always happy to help.


We aim to respond to all e-mails within 48 hours excluding weekends and public holidays.

[email protected]


For any customer service queries, please call 0333 240 6238. Calls to this number cost no more than a national rate call to a UK 01 or 02 number.
For all overseas enquiries, please call +44 (0) 333 240 6235.
To place an order over the phone, please call 0333 240 6236.

(Calls made from landline and mobile phones are charged at national landline rate. Please check your phone service provider for details.) UK residents only.

Opening Hours

Monday - Saturday


Bank Holidays


8am - 10pm

9am - 10pm



Live Chat

For a quick response to your query you can use our live chat service in the bottom corner of your browser. Please don't exit this page while using live chat because the chat will end.

Live Chat Opening Hours

From January to September

From October to December

Monday – Friday 9am - 5pm

Monday – Sunday 9am - 5pm


Pia Jewellery
Woodview Road, Paignton
Devon TQ4 7SR

We use Whistl Fulfilment Southwest Ltd to fulfil our orders. Some despatch correspondence may refer to them.