Talk to us

Hello, how can we help?

We love hearing from you, so do let us know about your positive experiences as well as any areas you think we could improve.

Can we answer your question now?

Have a look at helpful info for answers to frequently-asked questions.

Would you like to get in touch?

Please send us an email.

Write to our Customer Service team at: You can leave your telephone number if you'd like us to call you back.
We aim to respond to all e-mails within 48 hours excludng weekends and public holidays.

Give us a call.

0844 499 7130 (9am to 7pm, Monday to Friday, 9am to 5pm on Saturday.)
Overseas customers, please call +44 1946 818134.

Charges to 0844 numbers cost 7p per minute plus your telephone company's access charge.

For enquiries about existing orders please call 01946 818134

You can send us snail mail!

As the name suggests, this will take longer for us to get back to you so it may be easier for you to send us an email.

Pia Jewellery
Keswick House,
Branthwaite Road,
CA14 4ED

For informal communications, requests and access to 'flash' promotions, try our Facebook page:

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