Customer product and service reviews

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DateProductScoreCustomer CommentOur Response
1 Hour(s) agoAmethyst & Lacy Silver Earrings
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I have ordered so many pieces of jewellery from Pia, and they have all been beautiful.Great value for money, and delivered quickly with no fuss.Excellent.

1 Hour(s) agoPearl Necklace
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Dear Sir/Madame,

I have been a Pia costumer since 2008, that time of your Oxford store. I love your products and was always satisfied. Bought them many times for myself as well as for present. It is always pleasure to wear these fine designs of yours. I am grateful for that.

Ho

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3 Hour(s) agoSilver Message Earrings
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I have nothing to fault the company on and will certainly be looking to purchase more in the future

5 Hour(s) agoOlive Leather Cross-body Bag
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Lovely products - dispatch was super speedy

5 Hour(s) agoGarney & Diamond Ring - N
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Very good.

6 Hour(s) agoDouble Loop Earrings
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Excellent service

8 Hour(s) agoSilver Daisy Studs
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Very efficient!

8 Hour(s) agoPurple Banded Agate Necklace
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Excellent delivery

8 Hour(s) agoFloaty Grey Tunic Top With Balloon Sleeves And Curved Hem. Abstract Multi Colour Pattern Over. Embroidery And Tassel Ties On Jelabah Neck. 100% Viscose L
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Received order very quickly.

8 Hour(s) agoKhaki Woven Watch
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Good service, items dispatched quickly & well packed...

9 Hour(s) agoHeart Clutch Bag
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Prompt reply and delivery

10 Hour(s) agoSilver Twisted Teardrop Earrings
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Easy ordering and arrived really quickly

10 Hour(s) agoSilver Thread Ring - R
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Great, swift delivery. Exchange completed within a week.

11 Hour(s) agoAmethyst Posy Earrings
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Fast delivery and no problems at all

12 Hour(s) agoFloral Cluster Studs
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Beautiful earrings at a very reasonable price.

25 Hour(s) agoMatt Silver Ruby Ring - R
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speedy and friendly

27 Hour(s) agoGrey Pearly Teardrop Pendant
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Always delivery goods promptly

29 Hour(s) agoBird's Nest Gift
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Very pleased with products ordered

33 Hour(s) agoRosy Vee Bar Necklace
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It's been appalling how Pia death with my online order! The worse online shopping experience ever! Not only that I haven't received the item that I've paid for, one of the advisors made me belive they were going to rectify the mistake by posting the correct item, to my true disappointment you faile

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Thank you for your feedback.

I am sorry to hear you were sent the incorrect item.

However I can see that you were advised that the item was no longer available so a full refund has been processed for you.

I apologise for any inconvenience this may have caused.
34 Hour(s) agoSilver Teardrop & Blue Topaz Pendant
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Website very easy to use and prompt delivery of items. Can't be faulted.

25-Mar-2017Orchid & Butterfly Silk Scarf
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Lots of lovely gift ideas on this website

25-Mar-2017Slate Facets Necklace
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always helpful

25-Mar-2017Howlite Octagon Necklace
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THIS TIME DELIVERY WAS QUICK BUT IT HAS BEEN VERY SLOW IN THE PAST

25-Mar-2017Opalite Blaze Studs
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fast service, very good choice

25-Mar-2017Crystal Cluster Hairband
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Quick outstanding service

24-Mar-2017Cloudy Crystal Bracelet
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Have found all goods good quality and service excellent

24-Mar-2017GREY SNAKE-PRINT LEATHER BAG
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Easy to order. Good website that is easy to navigate. Lovely products. However having to pay for delivery and return postage costs for items, unless faulty, makes it very expensive if you don't keep the item you ordered.

24-Mar-2017Ridged Silver Droplet Ornament
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Always good for a special gift

24-Mar-2017Linen batwing top wi
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Still haven't received all my order.

Thank you for your feedback.

I am sorry to hear you have not received your full order yet.

Unfortunately we are having some problems receiving this item in to stock.

I have chased this up with our supplier and I will email you with an update.

I apologise f...
24-Mar-2017Pink Pearl Studs
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Prompt delivery

24-Mar-2017Black Faux Leather Bag
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Helpful telephone staff and good customer service

24-Mar-2017Gold Mock Snake Bag
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delivery could be faster

24-Mar-2017Hematite & Agate Bracelet
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great service and delivery options

23-Mar-2017Sparkle Twist Pearl Earrings
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Always well made.

23-Mar-2017Pink And Black Jaspe
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Great stuff

23-Mar-2017Lace Leaf Earrings
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very prompt delivery and excellent price in the sale. Items are all attractively packaged

23-Mar-2017Blue Tree Print Scarf
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Excellent service

23-Mar-20179ct Gold Earring Backs
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Prompt attention to order.

23-Mar-2017Purple Leather Watch
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Am a regular customer.

23-Mar-2017Mother-of-pearl Flower Studs
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Excellent service and quick delivery

23-Mar-2017Grey Seed Beads Aqua
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parcel came when they said it would

22-Mar-2017Opalite & Silver Charm Bangle
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This time very disappointed with articles in general.

Thank you for your feedback.

I am sorry to hear you are disappointed with some of your order on this occasion.

You are more than welcome to return any items you are not happy with for a full refund or exchange. Please be aware that we cannot accept returned earrings for pierce...
22-Mar-2017Domed Studs
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Easy website to navigate, easy payment, quick delivery

22-Mar-2017Five Rubies Ring - T
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Very good

22-Mar-2017SS Fixed Hook Stud Earrings With Oval Cherry Quartz Cabochon
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very prompt service

22-Mar-2017Juniper Mock Croc Watch
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The quality of all items is very good

22-Mar-2017Linear Blue Topaz Ring - R
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Delivery as expected and ring in good condition.

Thank you for your feedback.

I am sorry to hear that this item was not to your expectations.

As most of our items are made from natural stone, the colours can vary from each item.

However you are more than welcome to return this item for a refund or exchange if you a...
22-Mar-2017SS And Brass Cuff Inscribed My Sister & My Friend
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Fast service from ordering to delivery

22-Mar-2017Linen Jewellery Box
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Good quality jewellery and good service.

22-Mar-2017Purple Super Organised Clutch
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Always reliable

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