Customer product and service reviews

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DateProductScoreCustomer CommentOur Response
6 Hour(s) agoRED AGATE BAR NECKLACE
Service##

Excellent service

11 Hour(s) agoPearl Swirl Studs
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Excellent service, jewellery arrived promptly and well packaged.

14 Hour(s) agoDotty Spinning Ring - R
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Absolutely thrilled with Pia jewellery

28 Hour(s) agoHammered Discus Necklace
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Order sent promptly

31 Hour(s) agoCrystal Cluster Pendant
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I love the quality and range of their jewellery. The only thing I would criticise is the cost of the delivery - I found it very expensive at £3.99.

33 Hour(s) agoBunny Pendant
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Easy to order and track; did exactly what it said on the tin.

37 Hour(s) agoFaceted Turquoise Earrings
Service#

see below

38 Hour(s) agoCrystal Cluster Pendant
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very happy

39 Hour(s) agoCaramel Circle Watch
Service#

The items arrived promptly

Thank you for your feedback. I am sorry to hear that this item was not as expected.

If you would like to return the item, we are happy to offer a full refund or exchange within 28 days. Please see our website for full details on our returns procedure.

Kind Regards

Luk...
40 Hour(s) agoCoral Tricolour Travel Wallet
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Very fast turn around.

40 Hour(s) agoPink Pearly Teardrop Earrings
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Inferior quality goods.

45 Hour(s) agoMulticoloured Quartz & Crystal Necklace
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Goods are conveniently delivered by morning post.

24-Apr-2017Three Rounds Bracelet
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With every order I receive a £5 voucher but when using the code on back of catalogue it cannot be used more than once. This I understand but why keep sending me the vouchers?!!

24-Apr-2017Agate & Crystal Coil Bracelet
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Good selection of styles, materials and colours

24-Apr-2017Three Pairs Of Earring Backs
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very quick service

24-Apr-2017Mother-of-pearl Flower Studs
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Prompt service on this occasion.

24-Apr-2017Green Onyx Bar Bangle
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Usually i have been very pleased with ths company's service aand products

Thank you for your feedback. I am sorry to hear that this item may have become faulty.

I have contacted you directly to provide further assistance.

Kind Regards

Luke Hudson
Customer Services
24-Apr-2017Crystal Bee Brooch
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Imaginative and unusual

24-Apr-2017Crystal Beaded Collar
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Easy to purchase

24-Apr-2017Lilac Sparkle Bangle
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Very efficient Service. No problems

24-Apr-2017Crystal Cluster Pendant
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Always beautifully packaged

24-Apr-2017Silver Beaded Slider Bracelet
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Very fast efficient service

24-Apr-2017Dream Big Silver Ring - L
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The website it very easy to use and the delivery service was fast

24-Apr-2017Mother-of-pearl Teardrop Earrings
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Service can't complain at all

24-Apr-2017Rosy Beaded Slider Bracelet
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Excellent Service

24-Apr-2017Mother-of-pearl Flower Studs
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Prompt service, excellent quality, good packaging

24-Apr-2017Loving Hearts Silver Bracelet
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Fast delivery , arrived intact

23-Apr-2017Monochrome Stripe Purse
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Look good

23-Apr-2017Pearl Droplet Earrings
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Good service

23-Apr-2017Five Sapphires Ring - N
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Always a great business to return to when an occasion pops up

22-Apr-2017Polished Silver Peridot Ring - N
Service#

Good company and good service

Thank you for your feedback.

I am sorry to hear that you were disappointed with one of items on this occasion.

You are more than welcome to return this for a full refund or exchange for another item. You can find our full returns policy in the link below.

http://www....
22-Apr-2017Cream Sequinned Cosmetics Purse
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Everything looks fine. They are all presents so haven't been used yet.

22-Apr-2017Rainbow Moonstone Studs
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Ok

22-Apr-2017Cat's Whiskers Slippers - 5
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Excellent

22-Apr-2017Dreams Ring - R
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I have several items from Pia and I have always been pleased with them

22-Apr-2017Silver Message Earrings
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Very good service from you

21-Apr-2017Floral Cluster Pendant
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Very pretty.

21-Apr-2017Baby Pearl Sunglasses
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Excellent service an d quick response to my email about my order.

21-Apr-2017Three Pairs Of Earring Backs
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Quick and efficient no messing.

21-Apr-2017Golden Orbit Ring - L
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Service is fantastic plus !

21-Apr-2017Silver & Amethyst Teardrop Earrings
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Replied to emails promptly
Kept me up to date when delivery were due

21-Apr-2017Amethyst Geranium Bracelet
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I have every confidence in Pia Jewellery, The choice is brilliant and I shell definitely
be shopping here again.

21-Apr-2017Love Knot Bangle
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good quality products nice prices

21-Apr-2017Diamond Decade Ring - N
Service#

I love Pia but do feel that when you spend £95.00 then maybe postage should be free.

20-Apr-2017Indigo Leather Cross-body Bags
Service#

Pia have an interesting choice of handbag styles in a good range of colours. I feel it's a shame that sometimes the quality doesn't match the price.

Thank you for your feedback.

I am sorry to hear about problems with this item after such a short time after purchase.

As this sounds like it may have been faulty, you are more than welcome to return the item for a full refund or exchange for another item.

I apologise...
20-Apr-2017Pearl Heart Earrings
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Excellent customer service

20-Apr-2017Sparkling Bar Ring - N
Service#

Mostly been pleased with my purchases, thank you.

20-Apr-2017Fuchsia Chalcedony Gem Necklace
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Always well made and sensible prices, especially when in the sales.

20-Apr-2017Tan Leather Shoulder Bag
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I like sometimes to get something a little different but at a price I can afford

20-Apr-2017Bobtail Bunny Slippers - 4
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Great service

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