|Date||Product||Score||Customer Comment||Our Response|
|18 Minute(s) ago||Fluted Pearl Drop Earrings|
Very good generally but the offers are often not very attractive - free postage would always be better
|1 Hour(s) ago||Purple Leather Loops Watch|
Love their jewellery and watches
|1 Hour(s) ago||Soft Option Velvet Pouch|
Easy to order, and excellent value when there is a sale! Products always arrive quickly and are well packaged so always in good condition.
|1 Hour(s) ago||Pearl Halo Pendant|
|2 Hour(s) ago||Jet Cluster Bracelet|
Jewellery has always been what was expected. Good quality. Speedy delivery.
|19 Hour(s) ago||Bold Berry Watch|
loved all the red items favourite colour
|20 Hour(s) ago||Elegant Mesh Watch|
Usually I have no complaint but this item Ihave had problems with.
|35 Hour(s) ago||Jet Cluster Bracelet|
The jewellery is really young and apealling to all ages.
|41 Hour(s) ago||Trailing Bloom Earrings|
Delivery fast, website clear to follow.
|43 Hour(s) ago||True Expressions Necklace|
Interesting products and good fast service.
|43 Hour(s) ago||Blue Ice Stud Earrings|
|23-Jun-2018||Dappled Sky Shawl|
Very good website clear and easy to use. Delivery is always very quick.
|22-Jun-2018||Full Moon Stud Earrings|
Good prompt service
|22-Jun-2018||Positive Outlook Pendant|
always quick to deliver and if money off vouchers are included its a bonus
|22-Jun-2018||Frozen In Time Watch|
|22-Jun-2018||Midnight Medley Necklace|
Lovely necklace, but too heavy to wear with magnetic clasp which I requested to be fitted as I have a deformed hand and cannot manage ordinary clasps. The necklace fell off, so I had to return it.
|22-Jun-2018||Moroccan Rose Leather Bag|
This is the first time that I have had to return an item to Pia, because it was not suitable for me personally. No problem in getting a refund.
|21-Jun-2018||Pearl Droplet Earring|
Very prompt and efficient service
|21-Jun-2018||Baroque Pearl Necklace|
The jewellery I find is of great quality. I received my item within 3 days of sending the order through. I was pleasantly surprised.
|21-Jun-2018||Silver Encircled Textures Ring - T|
Good Customer service throughout, and very pleased with the £5 voucher off future purchases, good variety of product
|21-Jun-2018||Fluted Pearl Drop Earrings|
Over the years I have purchased a lot of items from Pia and have always been happy with the service I have received.
|20-Jun-2018||Time for Rose Watch|
excellent service and very quick delivery
|20-Jun-2018||Pendulum Drop Earrings|
|20-Jun-2018||Gold Extension Chain|
Easy ordering service..but miss the store experience as closed now
|20-Jun-2018||Winter Tides Bracelet|
Lovely, quality jewellery at good prices
|20-Jun-2018||Silver & Opalite Bracelet|
Ia was excellent when they had shops. Now it is online only and the images shows in the catalogues are not actual size (although they sort of look like they could be) so everything I have ordered has had stones that are disappointingly small. So now, not nly are we lumbered with postage to receive tRead More>
|Thank you for your feedback.
I am sorry to hear you were left disappointed on this occasion.
I have emailed you privately to discuss this matter further.
|20-Jun-2018||Faceted Rose Quartz Ring - L|
Used to have a shop in my city, so it's a shame to have to pay shipping for online orders now. Website is okay, delivery decent.
|20-Jun-2018||Circles of Light Silver Necklace|
Great customer service following a problem with a necklace which had discoloured
|19-Jun-2018||Pearl Droplet Earring|
Polite. Wonderful range. No pressure. Makes shopping enjoyable. Thank you
|19-Jun-2018||Silver Shimmering Triplet Bracelet|
Lovely designs but sometimes quality of the product and after sales lets them down.
|19-Jun-2018||Squared Away Gold Leather Purse|
Communication was excellent however, dispatch was slow and then Royal Mail delivered to wrong address.
|19-Jun-2018||//Hooked By Topaz Pendant|
|19-Jun-2018||Florentine Flame Crystal Stud Earrings|
Excellent very efficient next day delivery.
|19-Jun-2018||Central Zone Lapis Bracelet|
some of the jewellery can be a little small or thin - but on the whole, excellent
|19-Jun-2018||Travelling Light Case|
Prompt service and good at keeping me appraised of progress.
|19-Jun-2018||Silver Oval Twist Pendant|
Didn't receive a dispatch email so was a little concerned but item arrived well within a week of ordering.
Good variety and prompt service
|19-Jun-2018||Circa Drop Earrings|
Pia Jewellery is in my opinion very nice to wear; of good quality and reasonable prices.
|19-Jun-2018||Cirque Clear Crystal Silver Bracelet|
|18-Jun-2018||In The Pink Necklace|
Good selection but could do with more photos, maybe on a model so you can see exactly what the pieces look like - would be helpful
|18-Jun-2018||Always and Forever Stud Earrings|
|18-Jun-2018||Glittering Tears Necklace|
On the first delivery, I received 2 Razzle Dazzle necklaces rather than 1 Razzle Dazzle and 1 Glittering Tears. I had to send the RD necklace back before I was sent a Glittering Tears necklace. When the necklace arrived it had a knot in it.
|18-Jun-2018||Practically Perfect Denim Purse|
Excellent customer service, quality products.
|18-Jun-2018||Blue Bounty Earrings|
Your service is good as is all the jewellery.
|18-Jun-2018||Head in the Cloud Necklace|
Always excellent products and sent very quickly.
|18-Jun-2018||Time Is Right Rose Mesh Watch|
I have bought from Pia before and always found the service to be very good, I did have an issue this time where a discount code wasn't deducted, however I e-mailed the company and the matter was rectified promptly
|18-Jun-2018||Metallic Rose Earring Book|
|18-Jun-2018||Tears of Blue Pendant|
Always loved anything from Pia ( when funds allow) xx
|18-Jun-2018||Bee Mine Stud Earrings|
The Service and delivery is good. And also the selection in the brochure