Customer product and service reviews

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DateProductScoreCustomer CommentOur Response
1 Hour(s) agoFirst Embrace necklace
Service#

I like the designs of the jewellery often a little unusual. Delivery is prompt.

2 Hour(s) agoGentian Flower Earrings
Service##

Always interesting designs. A little bit different to the rest of the High Street.

2 Hour(s) agoCatch The Wave Scarf
Service##

Easy to order and fast delivery

8 Hour(s) agoRosy Pebble Necklace
Service#

Helpful staff over a query and prompt service. Goods well packed

10 Hour(s) agoSilvery Orbit Watch
Service##

Service good, arriving within a couple of days.

12 Hour(s) agoRing Me Bracelet
Service#

Most pieces were up to expected Pia standards.

20 Hour(s) agoTop & Tail Silver Ring - N
Service##

Great service.. Fast delivery

26 Hour(s) agoViva Earrings
Service##

Have gone the extra mile to help me

28 Hour(s) agoSilver Hammered Disc Drop Earrings
Service##

Punctual and item as described.

31 Hour(s) agoStormy Grey Shoulder Bag
Service##

As always service excellent however on this occasion disappointed with the product

31 Hour(s) ago14Ct Gold Plated Bra - S
Service#

Quick delivery.

33 Hour(s) agoGlacier Grey Necklace
Service#

The service was good in terms of ordering and receipt of the goods. I had an issue which arose as part of the process which was dealt with promptly and to my satisfaction.

33 Hour(s) agoSparkle Double Hoop Earrings
Service##

I like Pea jewelery very much; there's many different styles you can choose.

34 Hour(s) agoRiverbed Bracelet
Service##

Great service as usual

34 Hour(s) agoGreen Amethyst Aurora Dewdrop Earrings
Service##

Good

35 Hour(s) agoTurquoise Teardrop Earrings
Service#

Up till know I’ve received a good service

38 Hour(s) agoFive Sapphires Ring - P
Service#

I like the assortment of products sold, however occasionally I have ordered items that seem poor value or quality.

23-Apr-2018Northern Lights Ring - L
Service##

Simply love it. Buy regularly for myself and friends

23-Apr-2018Knotwork Pearl Ring - P
Service##

Prompt service and well packaged

23-Apr-2018Sea Foam Pendant
Service##

To date the company has been excellent in its dealings with us.

23-Apr-2018Moonstone Maze Ring - R
Service##

Been a customer for years and have had no reason to complain! Very happy with quality and service.

23-Apr-2018Bee Mine Stud Earrings
Service##

Out of stock when I chose them but Pia emailed when they were back in stock,

23-Apr-2018New Awakening Earrings
Service##

I have been buying from Pia for many years. The jewellery is top class and I have never been disappointed. Reasonable prices too.

23-Apr-2018Simple Grace Pair of Hair Combs
Service##

always beautiful quality products right through to the packaging

23-Apr-2018Blue Skies Topaz & Gold Earrings
Service#

Service was good - quick and easy to order, and delivery as promised

23-Apr-2018Silver Strands Wide Ring - P
Service#

Rings were sent out quickly and well packaged.

23-Apr-2018Rosy Pebble Necklace
Service#

I would give you excellent because your products and service are excellent but I wish you would have the option of non-gift packaging. I buy lots of products from you and can only re-use so many of your boxes and would prefer a non-gift packaging option when the purchase is for myself. I have said t

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23-Apr-2018Moonshine Earrings
Service#

I find the postage charge sometimes appears to be slightly disproportionate to the weight of the item ordered.

23-Apr-2018Bee-dazzled Brooch
Service##

Really good selection; really speedy online service/delivery; lots of very affordable items.

23-Apr-2018Molten Silver Drops Earrings
Service##

Receive_d very quickly ,very good service

23-Apr-2018Mother-of-Pearl Stud Earrings
Service##

High class products

23-Apr-2018Adjustable Rose Gold-plated Silver Chain
Service##

products and delivery have been great since I have used them

23-Apr-2018Fluted Pearl Drop Earrings
Service##

Easy website to use and excellent quick delivery

22-Apr-2018Elegant Mesh Watch
Service##

Pia Jewellery is a great company proving excellent service

22-Apr-2018Moonstone Magic Necklace
Service#

Necklace ordered but didn’t arrive for over a month
Then I’m asked to order it again as payment over a month ago was cancelled for some reason. If I hadn’t of rung and queried, how long before I was contacted?

Thank you for your feedback.

I am sorry to hear of the troubles you experienced with this order.

I have contacted you privately to discuss this matter further.

Kind Regards

Taylor McEwan
Customer Services
21-Apr-2018Riverbed Bracelet
Service#

IT WAS, ASUSUAL, VERY GOOD.

21-Apr-2018Trailing Bloom Necklace
Service##

Beautiful jewellery and excellent service

21-Apr-2018Northern Lights Pendant
Service#

1 Itme missing email sent regarding other items order but this seems to be missing if dispatch

Thank you for your feedback.

I am sorry to hear that you did not receive emails of dispatch and confirmation.

I will pass this feedback on to the relevant department to look into this further.

I apologise for any disappointment and inconvenience this may have caused...
21-Apr-2018Grey & Blush Bag
Service##

Good communication

21-Apr-2018Silver Lace Necklace
Service##

I had a problem with a necklace and it was dealt with promptly and satisfactorily, excellent customer service.

21-Apr-2018Sparkling Pearl Pendant
Service#

The service was good, I did have to send 3 emails requesting my refund and send proof via a photo of my bank statement that I hadn’t received it before that was looked into. But other than that, good service.

21-Apr-2018Navy Leather Loops Watch
Service##

An excellent company to deal with

21-Apr-2018Pearl Foxtrot Necklace
Service##

The package & products were fine

20-Apr-2018Sea Foam Earrings
Service#

User friendly website making choosing jewellery very straightforward. Swift and efficient delivery.

20-Apr-2018Large Link Extension Chain
Service#

Good value for money

20-Apr-2018Misty Morning Necklace
Service#

:Pia performed efficiently and quickly. No problems at all. QUITE IMPRESSED.

20-Apr-2018Sea Foam Pendant
Service##

Quick delivery and good website

20-Apr-2018Catch The Wave Scarf
Service##

Swift delivery.

20-Apr-2018Midnight Medley Earrings
Service##

Excellent service overall.Will continue buying from you

20-Apr-2018Purple Leather Loops Watch
Service#

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