Customer product and service reviews

Rating 
## Excellent # Good # Poor ## Bad

Powered By:

 

DateProductScoreCustomer CommentOur Response
2 Hour(s) agoMulticoloured Quartz & Crystal Necklace
Service##

Usual fast delivery

2 Hour(s) agoPurple Leather Watch
Service##

ARRIVED QUICKER THAN EXPECTED WITH PERFECT ENGRAVING. NECKLACE LOOKED JUST AS IT DID ONSCREEN.

4 Hour(s) agoHowlite Stretch Charm Bracelet
Service##

I love Pia Jewellery. It's good quality and very good value.

There is such a wide choice.

4 Hour(s) agoClamshell Turquoise Necklace
Service#

Service is good. No trouble with that.

5 Hour(s) agoFaceted Turquoise Pendant
Service##

Well packaged, quick delivery.

5 Hour(s) agoFloral Cluster Pendant
Service#

was disappointed, did not look value for money.

6 Hour(s) agoPurple Leather Watch
Service#

As usual great service.Well packaged goods arrived quickly and in good condition.

7 Hour(s) agoOpalite & Silver Watch
Service##

Keep you updated when items are on back order

8 Hour(s) agoCrystal Cluster Pendant
Service#

Always good service

9 Hour(s) agoSilver Flower Garland Earrings
Service##

Very pleased with the jewellery and the prompt delivery.

10 Hour(s) agoBunny Pendant
Service##

quick and speedy service, with ease of purchasing online

11 Hour(s) agoPeach Round Watch
Service##

No issues, prompt delivery.

12 Hour(s) agoSilver Message Earrings
Service##

Excellent choice and quality

13 Hour(s) agoCirca Necklace
Service##

Efficient delivery and nice packaging

13 Hour(s) agoWine Sequinned Cosmetics Purse
Service##

The service is excellent can't fault it

14 Hour(s) agoPaprika Circle Watch
Service##

Very pleased with the prompt delivery of my goods, thank you for your help.

15 Hour(s) agoNavy Hand-held Bag
Service##

You are offering so much nice Things. The service is always of the best.

21 Hour(s) agoTutti-Frutti Striped Scarf
Service#

Good range of products

22 Hour(s) agoChampagne Leather Clutch Bag
Service##

Lovely designs that are affordable.

23 Hour(s) agoOcean Depths Earrings
Service#

Their products and designs are lovely, although a bit on the expensive side.

Thank you for your feedback.

I am sorry to hear you were disappointed with the pendant you received.

I have contacted you privately regarding this matter.

Please accept my apologies for any disappointment and inconvenience caused.

Kind Regards

Reb...
23 Hour(s) agoThree Pairs Of Earring Backs
Service##

Lovely goods.

23 Hour(s) agoPaprika Circle Watch
Service#

Speedy service

24 Hour(s) agoHowlite Teardrop Necklace
Service#

I've been a loyal customer for years but to receive an e-mail offering 25% off necklaces and then a week later to have the necklace I purchased at half price really annoyed me, returned necklaces and shall not purchase from pia again, also sent pia a complaining e-mail & I've had no response. B

Read More>
Thank you for your feedback.

I am sorry to hear that you were disappointed with our service and the items you purchased.

I have contacted you privately regarding this matter.

I apologise for any inconvenience caused.

Kind Regards

Rebecca Johns
25 Hour(s) agoMother-of-pearl Flower Studs
Service#

Good service.

25 Hour(s) agoParakeet Earrings
Service##

Excellent customer service. Unfortunately I had to return a faulty item but the service I received was excellent. Very professional.

25 Hour(s) agoDouble Star Pendant
Service#

Yet again have not received my parcel. This is the second time it has happened.

Thank you for your feedback.

I am sorry to hear you have not received your order.

I have contacted you privately regarding this matter.

Kind Regards

Rebecca Johns
Customer Services
31 Hour(s) agoSilver Strands Cuff
Service##

No problems with delivery

Thank you for your feedback.

I am sorry to hear you were disappointed with the necklace you received.

I have contacted you privately regarding this matter.

Kind Regards

Rebecca Johns
Customer Services
22-Jun-2017Fuchsia Stretch Bracelet
Service#

Really good the jewellery arrived very quickly

20-Jun-2017Jasper & Rose Quartz Earrings
Service##

Delivery very quick. Shop staff alway friendly and helpful

20-Jun-2017Blue Topaz Teardrop Ring - T
Service##

Always speedy and well wrapped

20-Jun-2017Molten Silver Drops Earrings
Service##

Excellent

20-Jun-2017Silver Hammered Leaf Earrings
Service#

Good service

20-Jun-2017Azure Turtle Brooch
Service#

Prompt

19-Jun-2017Dragonfly Charm Bracelet
Service##

When I had any problems I always had an excellent service.

19-Jun-2017Heart Of Pearl Bracelet
Service#

2 items purchased. 1 broke on second time of wearing. Other very pleased with so far.

Thank you for your feedback.

I am sorry to hear the bracelet you received has now broken.

I have contacted you privately regarding this matter.

Kind Regards

Rebecca Johns
Customer Services
19-Jun-2017Twinkling Silver Teardrop Pendant
Service##

Brilliant service and delivery

19-Jun-2017Crystal Cluster Pendant
Service#

The products look very nice. Good delivery. Nice gift boxes for some of the items, others received in gift bags.

19-Jun-2017Aqua Chalcedony Faceted Earrings
Service#

Order took a while to dispatch but once done delivery was fine.

19-Jun-2017Hematite & Jade Necklace
Service#

Just the delivery supposed to be tracked and signed not just tracked Royal Mail left the card to pick up parcel at neighbours house and parcel two houses further even though I was home at that time....

19-Jun-2017Silver Trio Popcorn Necklace
Service##

Customer service always second to none

19-Jun-2017Hematite & Jade Necklace
Service##

Brilliant service, very quick delivery.

19-Jun-2017Blush Watch
Service##

great as always

19-Jun-2017Crazy Daisy Pendant
Service##

Delivered on time

18-Jun-2017Fuchsia Chalcedony Gem Necklace
Service##

Website is attractive and easy to navigate; items are delivered promptly, well-packaged to avoid damage, and attractively presented in gift boxes.

18-Jun-2017Cerulean Sparkle Bangle
Service#

Alright

18-Jun-2017Three Pairs Of Earring Backs
Service##

never had any problem

18-Jun-2017Spring Heart Earrings
Service##

Always excellent service and prompt delivery.

18-Jun-2017Pink Jade Necklace
Service#

Ok

Thank you for your feedback.

I am sorry to hear you were disappointed with the necklace you purchased.

I have contacted you privately regarding this matter.

Kind Regards

Rebecca Johns
Customer Services
18-Jun-2017Animal Print Scarf
Service##

Quick delivery

18-Jun-2017Gold Extension Chain
Service##

Great response,

Email a Friend
Recipient Name:
Recipient Email:
Sender Name:
Sender Email:
Message:
Submit