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Customer product and service reviews

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DateProductScoreCustomer CommentOur Response
17 Minute(s) agoFaceted Rose Quartz Ring - N
Service#

easy website to use, attractive products, order arrived on time

3 Hour(s) agoOxy Silver & Quartz Ring - L
Service#

Loved it

3 Hour(s) agoSilver Drop Pendant
Service##

Necklace was broken when it arrived sent back and got another in a few days

4 Hour(s) agoSterling Silver Post
Service##

Sent me a egift card that does not work - have tried to contact them twice but they have not responded ??? Not good customer service

Thank you for your feedback.

I am sorry to hear your e-voucher is not working correctly.

I have passed this on to be looked into and we will contact you privately with the details.

I apologise for any inconvenience this may have caused.

Kind Regards
4 Hour(s) agoRose Quartz Teardrop Ring - T
Service##

Quick service excellent goods

4 Hour(s) agoSoul Sisters Brooch
Service#

Very good servi e

5 Hour(s) agoPearl Droplet Earrings
Service#

Received

9 Hour(s) agoSilver Braided Twist Ring - N
Service##

Excellent quality

15 Hour(s) agoRed Scallop Watch
Service#

service is appalling

Thank you for your feedback.

I can see that this order was purchased at the sale price with over a 50% discount so you have not been charged full price for this item.

Kind Regards

Luke Padley
Customer Services
17 Hour(s) agoLace Leaf Earrings
Service##

No problems

26 Hour(s) agoBlack Leather Cross-Body Bag
Service##

Love it when the sale is on. Bought several items now and very happy with them.

26 Hour(s) agoFaceted Blue Topaz Studs
Service##

Excellent Service. Will use you again

26 Hour(s) agoAmethyst & Blue Topaz Ring - P
Service#

Quick delivery

28 Hour(s) agoRosy Vee Bar Necklace
Service##

Great service and nicely packaged. Thank you.

29 Hour(s) agoCrystal Wings Earrings
Service##

I love all the Pia jewellery that I have bought over the years.

29 Hour(s) agoHowlite Necklace
Service#

Some beautiful jewellery and very good service.

32 Hour(s) agoCloudy Crystal Bracelet
Service##

Lovely selection of jewellery and good delivery

39 Hour(s) agoRosy Strands Bracelet
Service##

always good quality and beautifully presented

40 Hour(s) agoCat Print Scarf
Service##

I have found every thing I have purchased from PIA to be of excellent quality and service is beyond reproach.

43 Hour(s) agoPeach Jewellery Box
Service#

The items chosen were for a birthday and ordered in good time if you had told me
when ordering there would be a delay I would have chosen something else.

Thank you for your feedback.

I am sorry to hear you were not informed that the item was out of stock when placing your order.

I have passed your comments on to the relevant person to prevent this kind of issue in the future.

I apologise for any inconvenience this may...
44 Hour(s) agoCrystal Beaded Collar
Service##

Everything in stock, discounts applied as promised and arrived quickly - perfect.

47 Hour(s) agoTeardrop Synthetic Opal Stud Silver Earrings
Service##

Arrived on time

25-Feb-2017Twisted Silver & Pearl Earrings
Service##

excellent quality and very unique design that you can get from Pia Jewellery,

25-Feb-2017Water Lily Garden Scarf
Service##

Very speedy delivery

25-Feb-2017White Pearly Clutch
Service##

I have used Pia jewellery for years now, and have no negative remarks to make.

25-Feb-2017Mini Sundial Watch
Service##

No problems with any of the many items ordered and promptly delivered

25-Feb-2017Silver & Blue Topaz Teardrop Earrings
Service##

Very prompt service and delivery.

25-Feb-2017Amethyst Gemstone Charm
Service##

always quick response to order

24-Feb-2017Pink Tourmaline Pendant
Service#

It took longer than I expected for the item to arrive.

24-Feb-2017Crystal & Pearl Earrings
Service##

Jewellery great.

24-Feb-2017Crystal Cupcake Pendant
Service##

Quick and efficient

24-Feb-2017Crescent Moon Necklace
Service##

Service satisfactory

24-Feb-2017Bird's Nest Gift
Service##

Products good. Delivery slow

24-Feb-2017Silver Heart Stud Earrings
Service##

Great products, efficient service

23-Feb-2017//Sapphire & Diamond Blossom Studs
Service##

Jewellery arrived in a timely manner and ordering was ver straightforward

23-Feb-2017Silver Daisy Studs
Service##

Pia always has great quality products for a reasonable price

23-Feb-2017Labradorite & Hematite Necklace
Service##

Lovely range of jewellery, handbags etc.Good quality and value for money.
Very pleased with purchase

23-Feb-2017Pearl & Silver Bracelet
Service##

The service from Pia was outstanding! And we have followed this
Order with another,which shows how satisfied we are.QQ

23-Feb-2017Flower Parade Necklace
Service#

Items were fine but necklace was loose in box and needed a clean and polish before I could wrap it for my wife's birthday present. Got impression necklace was just thrown into box when packaged. Would not have been good if sent directly to someone.

Thank you for your feedback.

I am sorry to hear that you received this item in this way.

I have passed your comments on to our packing team to prevent this issue in the future.

Kind Regards

Luke Padley
Customer Services
23-Feb-2017Rosy Knotwork Bangle
Service#

I like the designs, although somewhat expensive

23-Feb-2017Blue Scallop Watch
Service##

Beautiful range of products at reasonable prices.

23-Feb-2017Silver Trio Bracelet
Service##

Excellent delivery time

23-Feb-2017Contours of the Deep Necklace
Service#

...

22-Feb-2017Amethyst & Silver Echo Earrings
Service##

Quick service but website for earring purchased did not give me there size

22-Feb-2017Crystal Moon Studs
Service##

Really nice

22-Feb-2017Blue Humble Hedgehog Scarf
Service#

Not as good as it used to be

22-Feb-2017Russet Red Leather Bag
Service##

Been buying from Pia for years and always return for more. Good quality jewellery and gifts.

22-Feb-2017Silver Olive Branch Ring - R
Service#

Voucher codes are misleading, no point in offering a code on the website which is not applied to your order!! Items are usually good if not slightly overpriced .

22-Feb-2017Oxy Silver & Amethyst Ring - R
Service##

Excellent service from ordering to delivery. Very quick.

22-Feb-2017Bird's Nest Gift
Service##

Fast, efficient service

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